Role & responsibilities
Handle inbound and outbound customer calls professionally
Resolve queries regarding products/services in a timely manner
Maintain records of customer interactions and transactions
Follow communication procedures, guidelines, and policies
Ensure customer satisfaction and provide professional customer support
Escalate issues to relevant departments when necessary
Keyskills: Excellent Communication Skills Excel Computer Skills Interpersonal Skills
Established in the State of Kerala, India in the year 2018, we Kaniyath Trading & Contracting (KTC),” are engaged in providing various kind of civil construction projects in India that include but not limited to civil construction work, government contracts, residential properties, designin...