Sales Trainer
- Uplers
- 4 - 7 years
- Hyderabad
- 22 days ago
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Job Description
Job Description:
Company: People Interactive (I) Pvt. Ltd.
Location: Kolkata Hub
Department: Training & Process Improvement
Business Unit: Shaadi.com
Group: Market Development (Sales)
Title: Process Trainer
Role: We are in the business of finding people happiness and consequently somebody who is jovial, mature, results-oriented and cares deeply for our customers will be able to succeed in this role. The team lead is responsible for Supervising, motivating and monitoring team performance.
Responsibilities
- Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor.
- Compile and submit monthly report on training activities and needs on a timely and concise manner.
- Assist in the delivery of formal induction and process for new hires training.
- Providing Effective Training Sessions for Agent & Middle level to improve the Productivity.
- Coaching Team Members on Soft Skills & Process.
- Organize and present activities that will reinforce the learning process.
- Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
- Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
- Trainer needs to test the new staffs. Periodic tests are necessary to know the performance of trainee. It also assists in personal evaluation process.
- Based on the evaluation, trainers recommend improvements.
Requirements
- Bachelors Degree.
- 2 years experience developing the above skills. Experience must include tele-marketing job.
- 1 year experience as Trainer in a domestic call center with a team of more than 20 trainees.
- Fluency with general desktop productivity software.
- Excellent written and verbal communication skills, Strong people interaction skills.
- Clear diction and clarity in speech (nasal voice, lisps, stammer etc to be avoided).
- Extremely detail oriented and ability to organize.
- Problem-solving ability & creative - out of the box thinker.
Company Profile
Shaadi.com, one of India's best known brands and the world's largest matrimonial service was founded with a simple objective - to help people find happiness. The company pioneered online matrimonials in 1996 and continues to lead the exciting matrimony category after more than a decade. By redefining the way Indian brides and grooms meet for marriage, Shaadi.com has created a world-renowned service that has touched over 30 million people.
Job Classification
Industry: InternetFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Support & Operations - OtherEmployement Type: Full timeContact Details:
Company: UplersLocation(s): Hyderabad
Keyskills: Power Point Presentation Training Management Sales Training
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Uplers
Uplers is a one-stop digital services company delivering end-to-end web, design, digital marketing, and email production services to businesses and agencies across 52+ Nations. Backed by a team of 550+ digital expert.
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