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Microsoft Office 365 Administrator @ Kiya.ai

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 Microsoft Office 365 Administrator

Job Description

Hi All,


Greetings of the day!


Currently we are having opening for the position of Microsoft Office 365 Administrator with one of a leading Investment Banking Company.


Position Purpose

Supporting INDIA & APAC end users with Messaging MS Exchange, Outlook, MobileIron, Intune, IronPort backend Infrastructure.


  • Excellent knowledge and experience with following systems (must be with expert knowledge on following) :

  • Exchange 2016, Office 365 and Microsoft Outlook

  • Active directory (Basic knowledge of AD, GPO, scripting, etc..)

  • MobileIron MDM and IronPort

  • PowerShell

  • Understanding of core IT infra setup :

  • Wintel systems : Windows Server 2012/2016

  • Network : WIN/MAN/LAN topology, ICP/DMZ, F5 Load Balancer, Firewall

  • Storage : NAS/SAN/DAS

  • MS DNS, Windows 7/10

Responsibilities

  • Provide technical support to manage messaging services like Email, instant messaging and mobile device management. This includes Microsoft Exchange, Office 365, Skype, MS Teams, MobileIron, IronPort and Symphony.

  • Able to monitor and manage the uptime of messaging infrastructure.

  • Able to apply incident remediation, change management and patch management procedures for messaging services.

  • Must have a continual improvement, risk mitigation focus, and proactively improve the monitoring, efficiency, reliability, capacity and quality of all IT services under his managed perimeter.

  • Responsible for having an operational up to date BCP / DR documented and tested.

  • Able to work in different shifts or on weekends to manage the service delivery.

  • Liaising with Business Application Teams, Regional IT Teams, Global Infrastructure Support and IT Security Teams to resolve issues, complete tasks and deliver projects in a timely fashion.

  • Responsible for the SLA section related to the tower: SLA definition, reporting, dashboards.

  • Ensure the coordination and collaboration with regional / Global Head of the relevant functional area.

  • Ensure that the instructions and guidelines of the Group (esp. IT Security guidelines and Global ITI&P Governance) are respected and the architecture is validated.

  • Responsible for controls to be run for as well as the closure of audit points related to the tower.

Interested and relevant candidates can share their updated resume at di*********i@ki*a.ai


Job Classification

Industry: Investment Banking / Venture Capital / Private Equity
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Kiya.ai
Location(s): Mumbai

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Keyskills:   IronPort Email Security Office 365 Microsoft Intune PowerShell scripting Microsoft Exchange 2016 BCP / Disaster Recovery ITIL / ITSM O365 Windows Server 2012 / 2016 DMZ MobileIron MDM NAS / SAN Storage SLA Management

 Fraud Alert to job seekers!

₹ 2.5-7 Lacs P.A

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Kiya.ai

About Us\n\nWe are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and s...