Job Description
Must have skills required:
Communication, Braze, CSS, Hightouch, Intercom, Snowflake, HTML, JavaScript, SQL Compare Club is Looking for:Position SummaryCompare Club is transforming into a data-driven organisation focused on delivering highly personalised marketing experiences. As a Lifecycle Automation Specialist, you will play a pivotal role in bringing this vision to life by supporting the development and implementation of automated marketing journeys across key customer touchpoints.
This role ensures that automation systems work seamlessly in the backgroundmanaging data flow, maintaining data hygiene, launching campaigns on time, and ensuring messages reach the right members. Reporting to the Lifecycle Automations Manager, youll collaborate closely with the CRM, Member Experience, Tech, and Product teams.
This opportunity is ideal for a technically minded individual looking to grow their career at the intersection of marketing, automation, and data. You'll gain hands-on experience with leading MarTech tools including Braze, Hightouch, Snowflake, and Intercomenabling smarter, faster, and more personalised customer journeys.
Key Stakeholder RelationshipsInternal:
- Data & Analytics
- Product Team
- Sales
- Tech (Dev/IT)
- Business Development
- Member Experience
- Performance & Growth
- Brand & Content
- Compliance
External:
- Platform Vendors
- Creative Agencies
- Outsourcing Partners
- Training Providers
Key ResponsibilitiesLifecycle Automation Strategy & Implementation
- Support implementation of lifecycle marketing strategies using SQL and JavaScript-powered automations.
- Help maintain and improve automation workflows, progressively taking on greater responsibility.
- Translate strategic objectives into actionable marketing plans.
Marketing Technology Support
- Develop basic JavaScript for use in automation platforms.
- Troubleshoot issues in marketing tech stack and work with IT/Dev teams on implementations.
Data Analysis & Performance Optimisation
- Use SQL to analyse marketing and customer interaction data.
- Assist in maintaining data models and ETL processes.
- Support reporting and dashboard creation to track key metrics.
Testing & Continuous Improvement
- Assist in A/B testing setup and analysis across various channels.
- Contribute to testing frameworks and continuous optimisation of campaigns.
Communication & Stakeholder Management
- Support the rollout of new communication channels and initiatives.
- Maintain strong relationships with vendors and cross-functional teams.
- Act as a liaison between marketing and other departments to ensure alignment on capabilities and projects.
Channel Management
- Assist with maintaining integrations across channels such as:
- Email: HTML/CSS development, basic JavaScript
- SMS
- Live Chat & Messengers
- Bots
- SDK Implementations: Push notifications, content cards
- Emerging Channels
Code & Documentation Management
- Use version control systems (e.g., Git) to manage marketing automation code.
- Assist in maintaining technical documentation and knowledge base articles.
Regulatory Compliance & Best Practices
- Ensure all marketing activities comply with relevant laws (e.g., GDPR, Spam Act).
- Apply secure coding practices and assist in audits to identify system vulnerabilities.
Experience and CapabilitiesProfessional Experience
- 3+ years in marketing operations, CRM, or automation execution roles.
- Experience in lifecycle marketing and multi-channel campaign execution.
- Understanding of email and SMS marketing best practices.
- Familiarity with A/B testing concepts.
- Exposure to project management methodologies.
Technical Skills
- Experience with tools like Braze, Marketo, Salesforce Marketing Cloud, Adobe, or Klaviyo is valuable.
- Basic proficiency in HTML, CSS, and JavaScript (especially for email/web environments).
- Familiarity with SQL; willingness to grow expertise.
- Understanding of JSON, APIs, and webhooks.
- Willingness to learn version control tools like Git.
Analytical & Problem-Solving Skills
- Foundational analytical skills with a data-driven mindset.
- Interest in segmentation, debugging, and workflow optimisation.
- Ability to communicate technical concepts clearly and effectively.
Personal Attributes
- Quick learner and adaptable to evolving technologies.
- Self-motivated and proactive.
- Passionate about staying current with MarTech trends.
Job Classification
Industry: Banking
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Automation Test Engineer
Employement Type: Full time
Contact Details:
Company: Uplers
Location(s): Mumbai
Keyskills:
Automation
CSS
Hightouch
Snowflake
JavaScript
HTML
Braze
Intercom
SQL