AVP Resilience Technology and Cyber Quality Assurance Support
- Barclays
- 10 - 15 years
- Pune
- 5 days ago
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Job Description
Join us as a Resilience Technology and Cyber Quality Assurance Support at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Resilience Technology and Cyber Quality Assurance Support you should have experience with:- Strong problem-solving skills - Ability to structure ambiguous problems into actionable tasks related to testing and mobilize diverse teams to achieve desired outcomes.
- Understanding of various Technology and Cyber Testing controls and proven ability to align Post Test Reports with regulatory expectations and resilience framework.
- Testing Support and Execution Experience - Proven experience in resilience testing, business continuity, disaster recovery, or operational risk management. Supported resilience testing for critical services, experience in writing post exercise reports.
- Communication Skills - Ability to convey complex ideas clearly and concisely, Excellent verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences
- Strong Eye for Details : Ability to identify inconsistencies, errors or missing information and communicate necessary corrections.
- Strong Analytical and Problem-Solving skills - Ability to analyse Quality Assurance outcomes, identify gaps, and provide actionable insights for improvements. Experience in conducting trend analysis, implemented process efficiency solutions and reduced errors.
- Effective Communication and Stakeholder Collaboration - Strong interpersonal skills to liaise with VP test leads, senior executives, and technical teams. Facilitated stakeholder engagement and examples of cross functional alignment or collaboration
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as we'll as job-specific technical skills. This role is based in Pune.
Purpose of the role
To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise the impact to customers, clients, colleagues and the wider market.
Accountabilities
- Socialisation and implementation of the resilience strategy and underpinning framework across the firm (eg SMRs and delegates, business / function resilience role owners and all colleagues), ensuring complaince to the standard and controls.
- Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimise the impact on customers, clients and the market.
- Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats and regulatory requirements.
- Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party (suppliers and Financial Market Infrastructure) recovery capabilities to enable Important Business Services to remain within or mitigate impact tolerance thresholds.
- Communication of the firm s / business resilience position (risks and remediation) through clear and transparent scorecards / dashboards to enable effective investment decisions to the Board and Executive Committees, Control Forums and business stakeholders.
- Enhancement of resilience, crisis management and incident response and recovery capability through sophisticated, regular and adequate testing coverage to demonstrate Important Business Services ability to recover within impact tolerance for a severe but plausible scenario.
- Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process).
- Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape.
- Mitigation of the impact of unexpected incidents by identifying , responding to and enabling the resolution of events that threaten the services, operations, infrastructure, colleagues and clients of the bank.
- Execution of responses to reported incidents and potential threats from various channels including intelligence, email, phone and monitoring systems prioritised by the assessed or actual impact to the bank.
- Documentation and analysis of past prioritised incident details, the steps to resolution and the lessons learnt to support the identification and implementation of preventative measures and process improvements.
Assistant Vice President Expectations
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using we'll developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
Job Classification
Industry: Financial ServicesFunctional Area / Department: Quality AssuranceRole Category: Business Process QualityRole: Head - QualityEmployement Type: Full timeContact Details:
Company: BarclaysLocation(s): Pune+ View Contact
Keyskills: Change management Manager Quality Assurance Analytical Trend analysis Incident management Business strategy Operations Monitoring
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Barclays
Barclays Investment Bank deploys financial solutions to help our clients with their funding, financing, strategic and risk management needs across sectors, markets and economies.
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