Perform first-line review of incoming Trust Office cases in Salesforce, validate case accuracy, and assign for further action.
Respond to requests from internal sales teams regarding security and compliance inquiries from customers and prospects.
Prepare and distribute weekly reports from Salesforce.
Manage distribution of Security and Trust Assurance Packets (STAP) to customers and prospects.
Collaborate with internal teams (Security, Product, Engineering, etc.) to communicate and support DocuSigns compliance posture.
Contribute to continuous improvement initiatives within the Office.
Perform additional tasks and responsibilities as assigned.
Support after-hours requests on an as-needed basis.
What Youll Bring
Basic Qualifications:
Bachelors degree or equivalent work experience in Computer Science, Cybersecurity, GRC (Governance, Risk & Compliance), or related field.
Minimum 2 years of relevant experience in cybersecurity or compliance-related roles.
Familiarity with security and compliance frameworks such as:
SSAE16, ISO 27001, NIST, PCI DSS, SOC, SIG, CSA, HIPAA, HITRUST, FedRAMP.
Experience working in a SaaS or cloud solutions environment.
Proficiency with Salesforce and Google Workspace tools.
Strong analytical, communication, and presentation skills.
Detail-oriented with excellent organizational and time management skills.
Comfortable working across cross-functional teams and stakeholders.
Strong passion for continuous learning and improvement.
Understanding of the role of supply chain security in customer assurance.
Work Environment
Hybrid Work Model:
This is a hybrid position requiring a presence in the Bangalore office a minimum of 2 days per week, with flexibility for remote work based on team and business needs.Role & responsibilities
Preferred candidate profile
Keyskills: Cyber Security security analyst compliance Salesforce PCI DSS ISO SOC SAAS Hitrust Fedramp HIPAA SIEM GRC Nist Security Compliance Framework
Teliolabs is much more than a telecom and IoT focused Company. We stand for innovation, on-time delivery, Market-ready and cutting-edge technology to our customers, employees and investors to make their lives simple and hassle-free. We are a blend of a product and Services bringing both w...