We are looking for a dynamic and customer-focused Senior Store Sales Executive to join our store team at Wooden Street . In this role, you will be the face of the brand, helping customers find the perfect furniture and home d cor items that match their style and needs. Your goal will be to create an exceptional in-store experience, drive sales, and ensure customer satisfaction while maintaining visual merchandising standards.
Key Responsibilities:
Greet customers warmly and create a welcoming atmosphere in the store
Understand customer needs and offer personalized product recommendations
Maintain expert-level knowledge of Wooden Streetproducts, materials, and design options
Achieve and exceed individual sales targets through effective upselling and cross-selling
Handle POS transactions, payments, returns, and exchanges efficiently and accurately
Maintain store appearance through organized displays and timely restocking
Conduct inventory checks and report discrepancies to the store manager
Assist in executing store promotions, campaigns, and visual merchandising plans
Resolve customer queries and complaints in a professional and courteous manner
Log customer interactions and sales activities using sales management software
Attend product training sessions and stay updated on latest trends and offerings
Ensure cleanliness and safety protocols are maintained throughout the store
Work collaboratively with team members to achieve overall store performance goals
Working Conditions:
6-day work week
Weekday off (No leaves on Saturdays and Sundays)
8.5-hour shift per day (includes 30-minute lunch break)
Bachelors degree in Business, Marketing, or related field
Minimum 12 years of experience in retail sales or customer service preferred
Strong communication and interpersonal skills
Customer-centric mindset with a passion for helping people
Target-driven and eager to meet sales goals
Ability to thrive in a fast-paced retail environment
Basic knowledge of furniture or home d cor products is a plus
Competitive salary with attractive performance incentives
Structured training and skill development programs
Career growth opportunities within Wooden Streetexpanding retail network
Employee discounts on products
Supportive team environment
Recognition and rewards for high performance
Keyskills: Product training Sales Senior Executive Stores Customer satisfaction Visual Merchandising Store Sales Executive Customer service Stores maintenance Sales management Retail sales