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Position Open For Soft Skills Trainer @ Federal Operations

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 Position Open For Soft Skills Trainer

Job Description

We are looking for an experienced and enthusiastic Soft Skills Trainer to design and deliver engaging training sessions focused on interpersonal skills, communication, leadership, and workplace behavior.


Role & responsibilities


  • Conduct training needs assessments to identify gaps in soft skills across departments.
  • Design, develop, and deliver interactive soft skills training modules (e.g., communication, teamwork, emotional intelligence, time management, adaptability, conflict resolution, customer service, etc.).
  • Facilitate workshops, seminars, and one-on-one coaching sessions both online and offline.
  • Collaborate with HR and department heads to align training programs with organizational goals.
  • Evaluate training effectiveness through feedback, assessments, and performance metrics.
  • Update training content periodically to ensure relevance and engagement.
  • Mentor and support employees in their professional development journey.
  • Stay updated on industry best practices, training trends, and new methodologies.

Key Skills & Competencies:


  • Exceptional verbal and written communication
  • Empathy, active listening, and interpersonal awareness
  • Public speaking and group facilitation
  • Instructional design and presentation skills
  • Ability to handle diverse learners and learning styles

Preferred candidate profile

  • 3+ years of experience as a trainer, facilitator, or coach (corporate training preferred)
  • Certifications in soft skills training
  • Experience with blended learning formats and virtual facilitation

Interested candidates can send resume to bh************v@fe********k.co.in


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Federal Operations
Location(s): Visakhapatnam

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Keyskills:   Soft Skills Training Need Analysis Behavioural Training Personality Development Soft Skills Training Leadership Training TNI TTT Training And Development OJT Learning And Development Corporate Training Training Management Training Delivery Train The Trainer

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Federal Operations

Welcome to A K Enterprises, the driving force behind Dhammatek Limited, one of the UKs leading online retailers and manufacturers of furniture and homewares. The companies headquarter is based in Boston, UK with its back office situated in Noida, India. We, as A K Enterprises, work hand-in-hand with...