Senior Sales Executive
- Wooden Street
- 1 - 5 years
- Bengaluru
- 11 days ago
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Job Description
Key Responsibilities:
- Customer Engagement:
Greet and engage customers with professionalism and enthusiasm, ensuring a warm, welcoming, and positive experience from the first point of contact. - Product Consultation:
Provide detailed and compelling descriptions of products, emphasizing their features, benefits, and value, helping customers make informed purchasing decisions. - Client Needs Assessment:
Engage with customers to understand their needs and preferences, offering tailored recommendations and solutions that match their specific requirements. - Query Resolution:
Address customer queries promptly and effectively via phone, email, or in person, providing accurate and helpful information. - Sales Assistance:
Guide customers through the purchase process, offering expert advice and assisting in making confident buying decisions. - Lead Generation & Outreach:
Make proactive outbound calls to potential customers, introducing them to Wooden Streets diverse range of products and fostering new business relationships. - CRM Utilization & Follow-Ups:
Maintain detailed records of customer interactions, ensuring timely follow-ups and continuous engagement with prospects using CRM software. - Team Collaboration:
Work effectively within a dynamic team environment, contributing to shared goals and supporting team success. - Customer Service Excellence:
Provide exceptional service with a genuine desire to exceed customer expectations, ensuring high satisfaction and fostering long-term loyalty. - Other Duties:
Perform any other related tasks as assigned by the management to support business growth and operational needs.
Key Skills & Attributes:
- Excellent Communication Skills:
Strong verbal and written communication skills to engage with customers and present product information effectively. - Customer-Centric Mind-set:
A passion for helping customers, with a focus on understanding their needs and delivering tailored solutions. - Sales Expertise:
Previous experience in sales or business development, with a proven ability to meet and exceed targets. - Team-Oriented:
Ability to work independently while collaborating effectively within a team environment to achieve collective success. - Proactive & Energetic:
A self-starter with a positive attitude, enthusiasm, and the drive to achieve results. - CRM Familiarity:
Experience using CRM software or the ability to quickly adapt to new systems for managing customer interactions.
Job Classification
Industry: Furniture & FurnishingFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail SalesEmployement Type: Full timeContact Details:
Company: Wooden StreetLocation(s): Bengaluru+ View Contact
Keyskills: Store Sales Retail Sales Furniture Sales Luxury Sales Home Decor Home Furnishing Furniture
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