Assistant Manager - Store Sales @ Wooden Street

We are seeking a motivated and energetic Assistant Store Manager (ASM) to join our Business Development team at Wooden Street. The ASM will play a key role in supporting the Store Manager in daily store operations, achieving sales targets, delivering an exceptional customer experience, and leading a team of store associates. Youll help ensure that the store runs efficiently while upholding the brandservice and visual standards.

Key Responsibilities:

• Support in developing strategies to grow the customer base, increase footfall, and maximize store profitability
  

• Assist in training, mentoring, and motivating the sales team to achieve individual and team targets
  

• Ensure exceptional customer service to maintain high levels of customer satisfaction
  

• Handle store operations including inventory, compliance, and administrative tasks
  

• Maintain the stores visual standards and overall cleanliness
  

• Track buying patterns, customer needs, and sales trends to support business decisions
  

• Share innovative ideas to improve customer engagement and boost revenue
  

• Conduct regular performance reviews and recommend training plans for staff
  

• Address customer complaints and internal issues in a timely and professional manner
  

• Act as a role model for excellent customer service and professional conduct
  

• Take over Store Manager duties in their absence and support overall store management
  

  
  
  Requirements

  • Proven experience in retail operations, preferably as an Assistant Store Manager or Senior Sales Executive
    

  • Strong leadership and people management skills
    

  • Customer-first approach with the ability to handle escalations gracefully
    

  • Good organizational and multitasking skills
    

  • Strong verbal and written communication abilities
    

  • Energetic, proactive, and results-oriented mindset
    

  • Graduation in any stream preferred
    

    
    
    Benefits
    

    • Competitive salary with attractive incentives
      

    • Training and mentorship from senior leaders in the retail industry
      

    • Career growth opportunities within a fast-growing retail brand
      

    • Supportive and collaborative team environment
      

      
      
      ","