Personal Loan Officer
- Impact Guru
- 1 - 2 years
- Mumbai
- 2 days ago
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Job Description
Job Title: Personal Loan Telesales Executive
Company: Carepal Money
Location: Mumbai
Job Type: Full-Time
Industry: Financial Services / NBFC / FinTech
About Carepal Money:
Carepal Money is a growing financial services provider committed to offering simple, fast, and secure personal loan solutions tailored to the needs of everyday individuals. Our mission is to empower financial well-being through innovative lending practices and exceptional customer service.
Job Summary:
We are seeking a highly motivated and customer-focused Telesales Executive to join our dynamic sales team. The ideal candidate will be responsible for reaching out to potential customers, explaining our personal loan products, and converting leads into successful loan applications. This role requires excellent communication skills, a results-driven mindset, and a strong understanding of consumer finance.
Key Responsibilities:
- Make outbound calls to potential and existing customers from provided leads.
- Explain the features and benefits of Carepal Moneys personal loan products.
- Understand customer requirements and assess their eligibility.
- Assist customers through the loan application process over the phone.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of calls and conversions in the CRM system.
- Handle customer objections professionally and follow up on warm leads.
- Provide excellent customer service to enhance client satisfaction and retention.
Requirements:
- Proven experience in telesales, preferably in personal loans or financial services.
- Excellent verbal communication skills in English and [insert regional language if required].
- Strong sales and negotiation skills.
- Goal-oriented with a passion for achieving targets.
- Ability to handle pressure in a fast-paced environment.
- Basic computer and CRM knowledge.
Preferred Qualifications:
- 1+ year experience in NBFC/FinTech/Banking telesales.
What We Offer:
- Competitive salary with attractive incentives and performance bonuses.
- Training and development opportunities.
- A friendly and supportive work environment.
- Career growth in a fast-evolving financial services company.
Job Classification
Industry: FinTech / PaymentsFunctional Area / Department: BFSI, Investments & TradingRole Category: LendingRole: Loan OfficerEmployement Type: Full timeContact Details:
Company: Impact GuruLocation(s): Mumbai
Keyskills: telesales Personal Loans Loan Sales
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