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Assistant Manager - CRM @ Magneum Technology

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 Assistant Manager - CRM

Job Description

We are looking for a skilled Assistant Manager - CRM to join our team at HouseEazy, with 6-8 years of experience in the Real Estate industry. The ideal candidate will have a strong background in customer relationship management and excellent communication skills.

Roles and Responsibility
  • Develop and implement effective CRM strategies to enhance customer engagement and retention.
  • Manage and analyze customer data to identify trends and areas for improvement.
  • Collaborate with cross-functional teams to ensure seamless execution of CRM initiatives.
  • Design and deliver targeted marketing campaigns to drive business growth.
  • Monitor and report on key performance indicators (KPIs) related to CRM metrics.
  • Foster strong relationships with customers through exceptional service and support.
Job Requirements
  • Proven experience in CRM management, preferably in the Real Estate industry.
  • Strong understanding of customer relationship principles and practices.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in CRM software and analytics tools.
  • Strong analytical and reporting skills with attention to detail.

Job Classification

Industry: Real Estate
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Account / Relationship Management - Non Voice
Employement Type: Full time

Contact Details:

Company: Magneum Technology
Location(s): Noida, Gurugram

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Keyskills:   CRM Data analytics tool customer relationship principles CRM strategies customer relationship management

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Magneum Technology

Publicis Sapient is a digital business transformation company. We partner with global organizations to help them create and sustain competitive advantage in a world that is increasingly digital. We operate through our expert SPEED capabilities: Strategy and Consulting, Product, Experience, Engineeri...