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Team Lead @ Federal Operations

Home > Banking Operations

 Team Lead

Job Description

Role & responsibilities


- Lead, mentor, and manage a team of credit card sales executives (field/tele-sales)


- Plan and execute sales strategies to achieve monthly and quarterly targets


- Develop channel-wise acquisition plans (Branch, corporate, Open market etc.)


- Monitor individual and team performance metrics regularly


- Train and coach team members on product knowledge, customer handling, and closing techniques


- Ensure adherence to compliance, documentation, and KYC norms


- Identify new business opportunities and work on lead generation strategies


- Coordinate with internal departments (operations, underwriting, Dispatch) to ensure smooth card issuance


- Prepare daily/weekly MIS and performance reports for management


- Maintain high levels of customer satisfaction and ensure service quality

Preferred candidate profile

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Card Operations Executive / Lead
Employement Type: Full time

Contact Details:

Company: Federal Operations
Location(s): Mohali, Chandigarh

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Keyskills:   Credit Card Sales Leadership Skills Target Achievement Team Handling Sales Initiatives Personal Loans

 Fraud Alert to job seekers!

₹ .25-4 Lacs P.A

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Federal Operations

Welcome to A K Enterprises, the driving force behind Dhammatek Limited, one of the UKs leading online retailers and manufacturers of furniture and homewares. The companies headquarter is based in Boston, UK with its back office situated in Noida, India. We, as A K Enterprises, work hand-in-hand with...