Application Support/Windows Administration
- Allianz Technology
- 5 - 10 years
- Thiruvananthapuram
- 22 days ago
- Email to a friend
- Report this job
Job Description
Role & responsibilities
- To provide reliable and sustainable daily services for end-users of applications, based on ITIL-compliant processes.
- Responsible for project deliveries which includes application deployments, application releases, Automation and migration activities as part of life cycle.
- Individuals are expected to provide proactive support like performance monitoring, tuning advice, interaction with development team & infrastructure team identify and fix the issues.
- Participation to the technical design and implementation of new components within the frame of projects, in coordination with other Group IT Production teams (Systems, DBA, Operation)
- Follow-up tasks delegated to other Group IT Production teams
Preferred candidate profile
Technical (e.g. Coding (Java), Testing (Unit))
- Experience in Application Support & Monitoring, Problem, Change & Incident management
- Experience in Providing Application Support for the applications hosted on Windows platform.
- Hold experience in basic understanding and knowledge in the fields of Firewalls, Router/switching or Load Balancers
- Basic Knowledge on Networking, Active Directory, Domain controller, DNS, DHCP, LDAP, ASP.NET, Internet Information Services (IIS), Microsoft Forefront Threat Management Gateway (Forefront TMG), Microsoft Exchange server,
- Vulnerability management
- Basic of Networking
- Overview of Platforms & systems across Databases (DB2 and Oracle)
- Good Scripting knowledge (Powershell scripting...)
- Experience in Scheduling & running batch jobs, setting up file transfer jobs (using SFTP or), batch Monitoring
- Monitoring availability of online applications
- Coordinate with Business and Functional and application owners
- Familiarity with ticketing tools for incident & Change Management (Service Now, JIRA)
- Cloud Technologies would be an added advantage
Business / Client Engagement (e.g. Marketing, Consulting)
- Work closely with functional Managers, ISO, and Development/ technical teams for planned system upgrades, application releases upgrades, changes and other BAU tasks.
- Weekly/Monthly Service Review meetings Reporting
People Engagement (e.g. Hiring, Training etc.)
- Understand the business scenario, operational scenario and the business case for the project.
- Understand the technical environment, platforms and other dependencies of the project.
- Provide support for production deployments in all environments
- Ensure issues are resolved within SLA
- Lead the team, track the tasks and technical guidance to team
- Report and update the progress, status, issues and risks as per the specified process followed in the project
Administrative / Compliance (e.g. Documentation, Quality etc.)
- Create and maintain standard operational procedures for all the activities with respect to the applications and support space.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: Allianz TechnologyLocation(s): Thiruvananthapuram+ View Contact
Keyskills: Application Support IIS Windows Administration
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in