Manage and support middleware platforms, ensuring a healthy state and optimal performance.
Liaise with AzT/A shared services and AGCS teams on IT infrastructure topics.
Monitor AGCS managed server infrastructure for stability, availability, backups, and security.
Troubleshoot and resolve functional or performance issues with middleware and operating systems.
Perform configuration changes and routine administration tasks on AGCS managed servers.
Responsible for operations and maintenance activities during business and non-business hours.
Assist in troubleshooting, testing, remediation, and resolution of IT-related issues.
Align with change and release management teams for successful deployment of updates.
Create and maintain documentation for new implementations and existing platforms.
Review job scripts and execute functional testing during change or disaster recovery test activities.
Ensure servers adhere to ISO and regulatory security and encryption standards.
Preferred candidate profile
Extensive experience in middleware administration on Linux platforms.
Primary focus on JBoss administration, including installation, configuration, and performance tuning.
Proficiency in middleware technologies such as Apache, IIS, and Tomcat is advantageous.
Solid understanding of Linux operating systems and server management.
Conduct routine administration tasks and provide operational support for middleware systems.
Knowledge of server monitoring tools and techniques.
Familiarity with ISO and regulatory security standards.
Strong problem-solving and troubleshooting skills.
Ability to liaise effectively between different teams and service providers.
Good knowledge in certificate management
Excellent communication skills for incident and request handling.
Capability to perform routine administration tasks and operational support.
Qualification, Experience, Skills required
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 3-5 years of experience in middleware administration on Linux platforms.
Proven experience with middleware technologies such as JBoss
Experience in IT infrastructure management and server provisioning.
Ability to interact with IT Managers, Service Desks, and Service Providers in the region on own initiative, as well as escalate topics when necessary.
Excellent analytical and problem-solving skills.
Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: Desktop EngineerEmployement Type: Full time