What Youll Do:
Architect, outline, and implement catalog categories and portal interfaces
Apply UX best practices to improve form design, navigation, and overall usability
Conduct technical analysis on ServiceNow applications and modules
Configure and develop ServiceNow applications using update sets and custom Code
Create and maintain design and configuration documentation
Collaborate with functional teams to build workflows and requested items
Resolve support issues and contribute to system stability
Develop system integrations and process automation
Configure UI elements such as pages, macros, notifications, and dashboards
Participate in Agile development processes and team collaboration
What You Know:
ITIL Foundation Certification
ServiceNow Developer Certification
Experience with ITSM, ITBM, ITOM, and HR Case modules
Proven senior experience designing and implementing Service Portal solutions and custom widgets
Develop and configure solutions within the ServiceNow platform
Apply UX principles to design intuitive, user-friendly interfaces
Collaborate with cross-functional teams to streamline workflows and improve user experience
Education:
- Bachelor s degree in computer science, Information Systems, Engineering, Computer Applications, or related field.
Benefits:
- In addition to competitive salaries and benefits packages, Nisum India offers its employees some unique and fun extras:
- Continuous Learning - Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as need basis. We support our team to excel in their field.
- Parental Medical Insurance - Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
- Activities -From the Nisum Premier Leagues cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team building activities such as skits, dances performance in addition to festival celebrations.
- Free Meals - Free snacks and dinner is provided on a daily basis, in addition to subsidized lunch.