Security Officer
- Fairmont Hotels
- 2 - 3 years
- Hyderabad
- 5 days ago
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Job Description
Primary Responsibilities
- Supervise, instruct and coordinate the activities of Security Associates.
- Monitor and arrange shift activities according to schedule requirements and team availability.
- Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations.
- To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate.
- Serve as a principal source of information on rules and procedures governing security and parking operations.
- Ensure compliance with established rules and regulations.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
People Management
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team is trained on all safety provisions.
- Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
Operational Management
- Keep the Safety & Security Manager informed of any noteworthy incidents or conditions, disciplinary problems or any information deemed helpful to the performance of the Security Department.
- Oversee the work of all employees and ensure that areas are being properly patrolled.
- Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information.
- Operate and monitor control panels, alarms and related security equipment.
- Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems.
- To inspect the various security posts
- To frisk any employee for security purpose. ( All male employee to be frisked by male guards and lady employees to be frisked by lady guards only)
- Patrol the assigned area & check for suspicious occurrences and also ensure that the parking rules and regulations are enforced.
- To provide work guidance, instruction, or orientation to the Security Associates.
- To handle guest complaints.
- Ensure to alert the police, ambulance and/or fire service when necessary.
- Ensure to abide by the mission statement of Novotel Hyderabad Airport.
- Handle additional responsibilities as and when delegated by the Management.
Profile
Knowledge and Experience
- Secondary / High school education / Graduation
- Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous
- Minimum 2 - 3 years of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- No criminal record
Competencies
- Good communication skills
- Must be able to maintain confidentiality at all times
- Honest with a high level of integrity
- Ability to remain calm and react fast to situations
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Job Classification
Industry: Hotels & RestaurantsFunctional Area / Department: Security ServicesRole Category: Security OfficerRole: Security Officer - OtherEmployement Type: Full timeContact Details:
Company: Fairmont HotelsLocation(s): Hyderabad+ View Contact
Keyskills: Operations management Customer satisfaction Security systems Inspection security associate Management Operations Monitoring
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