Data Entry Operator (Night Shift, US Timezone)
- Evolve Tech
- 0 - 5 years
- Noida, Gurugram
- 2 days ago
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Job Description
Role Overview:
Responsible for maintaining and updating US client databases, processing outbound and inbound messages, and supporting operations with high accuracy and strict adherence to instructions and SOPs. This role requires attention to detail, reliability, and excellent organizational skills to ensure data integrity and timely completion of all assigned tasks.
Key Responsibilities:
- Database Management:
- Enter, update, and maintain US client data in Excel, Google Sheets, or company CRM tools
- Regularly clean, validate, and verify data for accuracy and completeness
- Organize records to ensure quick retrieval and minimal errors
- Message Processing:
- Handle outbound and inbound messages as instructed (e.g., LinkedIn, email, CRM platforms)
- Log all communication activities systematically in the designated sheets or tools
- Ensure timely response and escalation of important messages as per SOPs
- Operational Support:
- Execute routine tasks such as data entry, list management, scheduling, and follow-ups
- Support business development, sales, and lead generation teams by processing requests quickly and accurately
- Adhere to all given processes and instructions with no deviations
- Reporting:
- Prepare and share daily updates and end-of-shift status reports with supervisors/managers
- Flag and report any inconsistencies or issues encountered during shift
- Compliance & SOP Adherence:
- Follow all company SOPs and detailed instructions exactly as provided
- Maintain confidentiality of sensitive client and company data
- Meet all deadlines and performance metrics for assigned shift (night shift, US business hours)
Required Skills:
- Proficiency in data entry using Excel, Google Sheets, and/or CRM software
- High level of attention to detail and organizational skills
- Ability to follow detailed instructions and SOPs precisely
- Good written communication skills for logging and status updates
- Reliability to complete night shift work consistently
- Prior experience with US client data or working US time zones is a plus
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Back OfficeRole: Data Entry / MISEmployement Type: Full timeContact Details:
Company: Evolve TechLocation(s): Noida, Gurugram
Keyskills: Excel Google Sheets Communication Skills Email Typing Speed Telecalling Google Docs MS Office Data Entry Reporting Operations
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