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ServiceNow Senior Developer @ Tata Consultancy

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 ServiceNow Senior Developer

Job Description

Role & responsibilities


  • Create ServiceNow solutions for an organisation using JavaScript, Web Services, MYSQL, and CSS
  • Identify any deficiencies within the HRSD applications and create the custom flows
  • Integrate ServiceNow applications with other programs, Analyse technical development requirements and MID servers/ REST API/ ODBC
  • Need to have deep understanding in decision table in ServiceNow for the creation of tickets and routing
  • Develop and troubleshoot the AD/ Ldap integration in ServiceNow applications
  • Provide documentation and deep knowledge in creation of reports and Dashboard
  • Develop and troubleshoot Service/ ESC portals ServiceNow applications
  • Knowledge in configuring the workspaces (Agent, HRSD and Service operations workspaces)
  • Able to troubleshoot the ServiceNow ITOM Auto discovery
  • Experience in implementing ServiceNow SAM Pro module independently.
  • Championing the SAM lifecycle process and procedures to ensure data integrity of software rights and usage to support SAM compliance.
  • Register new Software Assets/Configuration Items (CIs) while maintaining proper relationships as defined in the agreed SAM-Pro Models
  • Serve as the technical subject-matter-expert for ServiceNow IT Hardware and Software Asset Management
  • Take ownership and collaborate with IT Asset Management process/function owners and SMEs across IT to implement and enhance capabilities.
  • Lead the requirements and design workshops, and implementation.
  • Design, develop, implement and test ServiceNow IT Asset Management capabilities.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: Tata Consultancy
Location(s): Pune

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Keyskills:   SAM lifecycle Integration Servicenow Itom Servicenow It Service Management

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