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Servicenow Developer @ Tata Consultancy

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 Servicenow Developer

Job Description

Role & responsibilities


1. Knowledge on ITSM modules.

2. Service Catalog, Record producers and Request Workflow Design and Configuration.

3. Enhance existing functionality using Business Rules, Client Scripts, UI Policies, UI Actions, UI pages, Script Includes, and Access Control Lists.

4. Creation of new Process Flows, Import Sets, Transform Maps.

5. Creation of update sets and moving them from one environment to another.

6. Administration of the users, groups, user groups and Roles.

7. SLA Configurations

8. Customizing the forms and lists of the incident, problem, change, Requested Item tables.

9. Importing the Configuration items using Import sets and maintaining CMDB.

10. Generating customized reports and scheduling of the reports as per client requirements.

11. Creation of dashboards

12. Post Go live Support


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Security
Role: IT Security - Other
Employement Type: Full time

Contact Details:

Company: Tata Consultancy
Location(s): Kolkata

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Keyskills:   ITSM ServiceNow Developer Servicenow

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