Provide day-to-day support for Oracle Hyperion Financial Management (HFM), including troubleshooting technical issues, resolving system errors, and answering user queries.
Monitor system performance and address any performance issues in a timely manner.
Ensure the system operates efficiently, and propose solutions to streamline processes.
Assist and train end-users on system functionality, including financial data entry, reporting, and reconciliation.
Develop and maintain user manuals, FAQs, and system documentation to enhance user experience.
Perform regular system maintenance, including patching, updates, and configuration adjustments.
Ensure that the system is properly integrated with other enterprise systems (e.g., Oracle EBS, SAP, etc.).
Coordinate with IT and other teams to ensure data integrity and alignment across financial systems.
Collaborate with finance and accounting teams to gather system enhancement requirements.
Participate in the design and implementation of system updates or new modules to improve functionality and performance.
Assist in the creation of new reports, dashboards, and data outputs based on evolving business requirements.
Monitor and manage the accuracy and consistency of data inputs and outputs within HFM.
Troubleshoot data discrepancies, perform root cause analysis, and resolve issues related to data flow and processing.
Work closely with other departments (IT, Finance, etc.) to support major HFM-related projects such as upgrades, new implementations, or system migrations.
Participate in the testing and validation of system changes or upgrades.
Collaborate with other team members to ensure the HFM system aligns with the overall financial reporting framework and goals.
Manage user access roles and permissions within HFM to ensure data security and compliance.
Conduct regular security audits and ensure compliance with internal policies and regulatory requirements.
Maintain accurate and up-to-date documentation for system configurations, processes, and troubleshooting guides.
Prepare regular status reports, issue logs, and system performance summaries for management.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: IT Consulting - OtherEmployement Type: Full time