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Technical Content Writer @ Promobi Technologies

Home > Content, Editorial & Journalism - Other

 Technical Content Writer

Job Description

Responsibilities:


  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
  • Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  • Use screenshots, diagrams, animation, and charts that increase users understanding
  • Revise documents as new issues arise

Skill sets/Experience Required:


  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience is preferred
  • Experience using XML tools to create documentation
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering teams to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Job Classification

Industry: Software Product
Functional Area / Department: Content, Editorial & Journalism
Role Category: Content, Editorial & Journalism - Other
Role: Content, Editorial & Journalism - Other
Employement Type: Full time

Contact Details:

Company: Promobi Technologies
Location(s): Pune

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Keyskills:   Technical Writing XML Documentation

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Promobi Technologies

Promobi Technologies: ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content ...