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Technical Support Engineer @ Amazon

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 Technical Support Engineer

Job Description

Basic Qualifications -


1) Bachelors degree in Computer Science, Engineering, or a related field, with 2+ years of experience data operations, technical support or data engineering roles.


2) Good understanding of DW / BI / ETL concepts and hands-on experience managing and supporting large-scale datasets across enterprise data warehouse platforms like Redshift, Snowflake, BigQuery, or Azure Synapse.


3) Proficient in SQL and Scripting ability in at least one language such as Python / Scala / Shell / Unix etc., coupled with strong troubleshooting / debugging and problem-solving skills.


4) Well-versed in support operations, including ticketing systems, monitoring tools, processes, and performance metrics to ensure high service reliability.


5) Excellent communication skills with a proactive mindset, strong attention to detail, and a consistent ability to follow through on tasks independently.


Preferred Qualifications -


1) Good to have experience with AWS technologies stack including Redshift, RDS, S3, EMR or similar solutions build around Hive/Spark etc.


2) Good to have experience with reporting tools like Tableau, OBIEE or other BI packages.


3) Knowledge of software engineering best practices across the development lifecycle is a plus.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Production, Manufacturing & Engineering
Role Category: Engineering
Role: Engineering - Other
Employement Type: Full time

Contact Details:

Company: Amazon
Location(s): Hyderabad

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Keyskills:   Troubleshooting SQL Python Scripting Bash Scripting Shell Scripting ETL AWS Data Warehousing Concepts

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Amazon

Amazon Development Centre India Pvt. Ltd. At Amazon, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving custo...