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Voice Process - Caller Customer Service @ INFINX

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 Voice Process - Caller Customer Service

Job Description

Role & responsibilities -

  1. Voice Calling (Inbound/Outbound), Analyzing, and processing patients' demographic and management information, including medication and treatment order processing from admission through discharge.
  2. Production process
  3. Delivering the required quality & TAT
  4. Quality check on final files
  5. Updating the production reports

Preferred candidate profile

  1. Any degree
  2. Night Shift (Rotational Shift)
  3. Able to work under pressure and deliver expected daily productivity targets.
  4. Ability to work with speed and accuracy
  5. At least 1 year of international voice process experience.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: INFINX
Location(s): Mumbai

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Keyskills:   Voice Process US Process Customer Calling International Call Center Bpo Voice Telecalling Inbound Calls Calling Customer Care Healthcare Outbound Calling International BPO

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INFINX

About Infinx:Infinx provides revenue cycle management (RCM) solutions for healthcare practices. Combining the strength of our cloud-based RCM platforms with our expert team of certified medical coders and billing specialists, we deliver solutions that focus on increasing revenue and improving cash...