Director Client Engagement
- Zepul
- 6 - 11 years
- Pune
- 2 days ago
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Job Description
Key Responsibilities
Client Relationship Management
- Serve as the primary client liaison, building deep and trusted relationships with senior-level global stakeholders.
- Lead strategic conversations and deliver compelling, insight-driven presentations to clients.
- Act as a problem-solving resource for both internal and external teams.
Strategy & Business Growth
- Contribute to and co-create strategic media and marketing plans across digital, ATL, and performance channels.
- Analyze business issues, customer insights, and market trends to develop integrated solutions.
Drive revenue growth through value addition, cross-selling, and strategic foresight.
Project & People Management
- Manage end-to-end campaign/project lifecyclefrom brief to execution and measurement.
- Oversee operations across 23 internal or external agencies; ensure alignment and optimal output.
- Lead internal teams, set clear goals, mentor team members, and conduct performance reviews.
Communication & Presentation
- Prepare and deliver executive-level reports, strategy decks, and performance reviews.
- Clearly articulate media recommendations, metrics, and campaign outcomes to non-technical stakeholders.
Media Domain Expertise
- Leverage hands-on knowledge of media planning, buying, activation, and measurement.
- Stay up to date with the latest tools, platforms, and technologies in digital and traditional media.
Required Qualifications & Skills
- Minimum 6 years of experience in client servicing, media planning/buying, or integrated communications.
- Proven experience working with global clients and stakeholders.
- Prior experience managing or coordinating multiple media agencies is essential.
- Excellent verbal and written communication and interpersonal skills.
- Strong leadership and team management capabilities.
- Analytical thinker with strong decision-making and problem-solving skills.
- Bachelors degree in Media, Marketing, Business, or a related field; MBA preferred.
Candidate experience should be in Media group companies.
Desirable Attributes
- Experience leading transition projects or setting up new client relationships.
- Ability to work across cross-functional and multicultural teams.
- Deep understanding of the APAC and Western media ecosystems.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: ZepulLocation(s): Pune
Keyskills: buying Director Client Engagement media planning multiple media agencies integrated communications global clients client servicing stakeholders
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Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.
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