Guest Relations Officer @ Future Solution Centre

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Guest Relations Officer

Future Solution Centre
19 Positions
Ahmedabad
3 days ago
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Job Description

Guest Relations Officer, you will be responsible to manage our Front Desk Department and deliver amazing customer service to our clients. You should communicate effectively with our clients and enhance their overall stay at our hotel.

You should be patient as you will act as a point of contact between our clients and staff. You should be able to stay calm when resolving difficult circumstances. You have to make sure the clients are satisfied with our services.

Your main objective will be to ensure an extraordinary guest experience so that our clients enjoy their stay at our hotel. You should have a pleasing personality and should be an excellent conversation starter.

If you have the required experience for this role, you can send in your applications to us.

Responsibilities

Welcome guests to our hotel with a pleasing smile.
Review arrival lists and records.
Receive and take care of special guests.
Answer the inquiries of clients on a timely basis.
Assist the other staff members in preparing welcome folders for the guests.
Give the required information about different areas of our hotel to the guests.
Promote the services provided by our hotel.
Foresee the needs of clients and ensure clients are satisfied with our service while residing at our hotel.
Build a long term association with the clients.
Help clients with various tasks like arranging transport, providing supplies, etc.
Address grievances issues and inform Guest Relations Manager as and when required.
Record all necessary data and information in the designated registers everyday.
Comply with health and safety standards (OSHS).

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Production
Functional Area: Not Specified
Role/Responsibilies: Guest Relations Officer

Contact Details:

Company: Future Solution Centre
Location(s): Ahmedabad

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Future Solution Centre

Future Solution Centre

Guest Relations Officer @ Future Solution Centre

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