Hiring Customer Service Executives @ White Horse Manpower

Job Description

Position: Customer Service Executive Voice Process
Location: [Insert Location, e.g., Bangalore]
Shift: UK Rotational Shifts (5 Days Work, 2 Rotational Offs)
Salary: [As per company norms]
Transport: 2-Way Cab Facility Provided
Education: Undergraduates, Graduates, and Postgraduates (Not pursuing regular education)
Experience: Freshers & Experienced Candidates Welcome
Employment Type: Full-Time

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Job Overview:

We are hiring for Customer Service Executives to handle international voice-based customer support. The ideal candidate should have excellent spoken English, a customer-centric attitude, and the ability to work in UK rotational shifts.

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Key Responsibilities:

• Handle inbound and outbound voice calls to address customer inquiries and concerns

• Provide clear and effective communication to resolve customer issues

• Maintain high standards of service quality and professionalism

• Log interactions and update case notes accurately in CRM systems

• Adhere to shift schedules and meet individual performance targets

• Collaborate with team leads and quality analysts for process improvement

• Follow company policies, data privacy, and compliance protocols

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Required Skills:

• Excellent communication skills in English (verbal and written)

• Strong problem-solving abilities and a positive attitude

• Willingness to work in rotational shifts including weekends

• Basic computer knowledge and typing speed

• Customer-first approach and ability to remain calm under pressure

Call 9342431***
9008837***
9972020***
9066794***
8151030***

Mon to Sat 9am to 6pm

Or walkin

White Horse Manpower Consultancy Private Limited
#12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road,  (Exit of Commercial Street) Bangalore 560051.

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Keyskills:   communication skills uk shift customer support inbound calls bpo call center