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Procurement & Contract Administrator @ Servicemax

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 Procurement & Contract Administrator

Job Description

Job Summary:
The Procurement Operations Adminstrator plays a critical role in managing the end-to-end purchase requisition to purchase order (PR to PO) process, ensuring compliance with company policies, contractual obligations, and operational SLAs. This role will collaborate cross-functionally with sourcing, accounts payable, legal, and business stakeholders, while driving continuous improvement and ensuring audit-readiness in all transactional procurement activities.
Key Responsibilities:
Procurement Operations (80%)
  • Review procurement requests in Zip and convert them to accurate Purchase Orders in Oracle Fusion.
  • Ensure all contracts are executed per global approval matrices and stored appropriately.
  • Collaborate with internal teams (Sourcing, Legal, AP, GL) and suppliers to resolve PO, payment, and contractual issues.
  • Maintain adherence to SLAs and KPIs.
  • Support audit requirements by providing timely and accurate data.
  • Maintain and purge contract data as needed; assist with PO cleanup and data refresh activities.
Process Initiatives & Systems Support (20%)
  • Participate in improvement initiatives and category-level projects by providing data insights and documentation support.
  • Assist in testing and rollout of new utilities, software refreshes, and changes to Oracle Fusion and other systems.
  • Help enable stakeholders on new processes and tools through documentation and workshops.
Qualifications:
  • 2-3 years experience in procurement operations within a mid-to-large global corporation.
  • Strong English communication, collaboration, and customer service skills.
  • Experience with ERP systems (e.g., Oracle, Coupa, SAP, Ariba) and procurement tools like Zip.
  • Analytical mindset with ability to solve problems and drive results.
  • Experience with audit controls and process documentation is a plus.
  • Experience with low-code/no-code platforms and/or administration of enterprise-wide systems is a plus.
Preferred Skills & Competencies:
  • Intermediate-level collaboration and communication.
  • Results-driven with strong self-management and ownership mindset.
  • Basic proficiency in critical thinking and creative problem solving.
  • Comfortable in a fast-paced, global, cross-functional environment.
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Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Procurement & Supply Chain
Role Category: Procurement & Purchase
Role: Procurement / Purchase Manager
Employement Type: Contract

Contact Details:

Company: Servicemax
Location(s): Pune

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Keyskills:   Procurement ERP Purchase requisition SAP Analytical Oracle Continuous improvement Operations Ariba Auditing

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Servicemax

ServiceMAX Facility Management Pvt. Ltd.ServiceMax, an ISO 9001:2015 Certified 17 years old leading Facility Management Company thrive to deliver cost effective and customer centric Housekeeping and Facility Management Solutions to help its Business Partners and Society at large in building an eco...