Patching Operations II
- Cbts
- 2 - 4 years
- Chennai
- 28 days ago
- Email to a friend
- Report this job
Job Description
Job Purpose:
Provide coverage and escalation point and patching operations duties.
Essential Functions:
OnboardingDecommissioning for patching operations
Skilled python development/scripting
Create deployments using Ivanti Security Controls, Ivanti EMSS and HCL BigFix
Troubleshoot and remediate issues that arise during onboarding process, pre-patch scanning, deployment windows and post-patch.
Understand ITIL Change process as well as document changes and tasks appropriately.
Reviewverify all changes and associated tasks have been openeddocumented by level one engineers are done appropriately.
Verify all deployment packages are created properly and for the correct time.
Help keep patching calendars up to date.
Take ownership of level 2 troubleshooting for patching infrastructure, patching consoles agent to console communication.
Create andor update patching knowledge base articles.
Schedule and update patch consoles.
Review and analyze new requests, work with IT partners, vendors, and business leaders to understand patch management needs.
Work with different departments (Windows, Storage, Backups, Networking, etc) when necessary for troubleshooting.
Perform Quality checks for previous days patch results and work with team to ensure any failures were documented and necessary follow-upsecondary maintenance windows have been scheduled.
Update patch console when new versions are released.
CORE COMPETENCIES:
- Communication
- Listening
- Problem Solving
- Dealing with Ambiguity
- Customer Focus
- Approachability
- Time Management
Nice to Have:
- Understanding of BigFix Fixlets and Baselines
- Scheduling BigFix Actions
- Installation of BigFix Agents/Relays
- Familiarity with BigFix Action Script and Relevance
Education:
Choose an item.
Certifications, Accreditations, Licenses:
Windows, Linux or Networking certifications are a plus.
Relevant Work Experience:
2 to 4 years in related field
(or more)
Special Knowledge, Skills and Abilities:
HCL BigFix or Ivanti ISeC skills
Windows and or Linux system administrative skills
Solid knowledge of end point security tools
Solid knowledge of TCPIP networking communication
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: CbtsLocation(s): Chennai+ View Contact
Keyskills: Patch management Networking Linux Healthcare Scheduling Windows Technology solutions Monitoring Unified communications Python
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