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Global Call Centre @ Easemytrip

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 Global Call Centre

Job Description

  • Coordinated effectively with airlines and customers over the phone.

  • Provide exceptional service by addressing inquiries and resolving issues.

  • Work towards revenue generation through effective ticketing processes and upselling opportunities.



  • Requirements

    • Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.

    • Demonstrate proficiency in managing both international and domestic ticketing operations.

    • Strong understanding of city codes, airport codes, and airline hubs.

    • Excellent communication skill in both written and verbal formats.

    • Willingness to work in rotational shifts, including nights and weekends.

    Job Classification

    Industry: Travel & Tourism
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Voice / Blended
    Role: Bilingual / Multilingual Support - Voice / Blended
    Employement Type: Full time

    Contact Details:

    Company: Easemytrip
    Location(s): Noida, Gurugram

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    Keyskills:   Domestic ticketing Sabre Management Revenue generation

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    Easemytrip

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