Senior Content Specialist
- Kore.ai
- 1 - 4 years
- Hyderabad
- 19 days ago
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Job Description
Koreai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents
Kore
ais no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide
With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies Kore
ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases
The product portfolio includes SmartAssist AI-first cloud contact center as a service (CCaaS), BankAssist AI-powered virtual assistant for retail banking, SearchAssist AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite Kore
ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore
ai is headquartered in Florida USA
The company is growing 100% year on year and has recently secured a Series C funding of $73
5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI With other offices in India, Uk, Germany, Korea, and Japan, Kore
ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide You can find full press coverage at https://kore
ai/press/
Candidate is expected to be hands on in web services, server-side experience
You will be analyzing business requirements, interacting with different business teams and will be a part of the solution design process
You will be working on Node
js and NOSQL etc
Will be a part of the core development team and will be responsible for developing server APIs/components
You will be a part of scaling applications and database infrastructure processes Job Title: Senior Content Specialist
Experience Level: 5+ years in content creation, marketing, or related field
About The Role
Are you passionate about storytelling, technology, and creating content that drives conversationsDo you thrive on transforming complex technical concepts into compelling narratives that resonate with customersIf so, were looking for a Senior Content Creator to help shape our brands voice, educate our audience, and fuel engagement across multiple platforms In this role, you'll craft wide variety of content from long-form content like blogs, whitepapers, guides, and case studies to short-form content like social media posts and infographics
You'll work closely with product, customer success, and research teams to translate technical insights/concepts into valuable, educational, SEO-rich, and thought-provoking content that connects customer challenges with our solutions What Youll Do
Create high-impact content Develop long-form assets (blogs, whitepapers, guides) and engaging short-form content (infographics, social media posts) that captivate our audience Translate technical concepts and customer stories into compelling narratives Understand our products technical aspects and use them to craft content that highlights customer pain points and business value Leverage research & insights Use customer stories, industry reports, discussion notes, and data-driven research to enrich content with credibility and depth Drive thought leadership & engagement Develop content that sparks discussions, educates audiences, and enhances brand authority in the industry Optimize for SEO & discoverability Write content that balances storytelling with keyword optimization to improve search rankings and organic reach Collaborate cross-functionally Work closely with product marketing, demand generation, and sales teams to align content with business goals and customer needs
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Editing (Print / Online / Electronic)Role: Editor / Content AnalystEmployement Type: Full timeContact Details:
Company: Kore.aiLocation(s): Hyderabad+ View Contact
Keyskills: marketing node.js web services case studies seo research nosql
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