QA Lead
- Kore.ai
- 2 - 6 years
- Hyderabad
- 19 days ago
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Job Description
Koreai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform
With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale
We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore
ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation
Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan You can find full press coverage at https://kore
ai/press/
POSITION / TITLE: QA Lead
POSITION SUMMARY: As a QA Automation Technical Lead for the Agent-Platform product at Kore
ai, you will be responsible for driving the end-to-end test automation strategy to ensure a high-quality and reliable enterprise-grade AI platform
You will lead a team of automation engineers and collaborate with cross-functional teams to validate complex features, services, and workflows at scale LOCATION: Hyderabad (Work from Office)
Responsibilities
Begin with leading the daily QA stand-up, assigning priorities, removing blockers, and mentoring the team on test automation practices Define and continuously evolve the automation strategy for web, API and data validation across our products Drive the design, implementation, and maintenance of scalable test automation frameworks in Python and open-source tools such as Selenium and Behave Lead test coverage and BDD test development with tools like Behave, ensuring reliable and maintainable tests Collaborate closely with developers, product managers, and DevOps teams to integrate automated tests into CI/CD pipelines (Jenkins, Git) Perform code reviews, monitor test effectiveness, and ensure tests are consistently delivering accurate feedback on release readiness Analyze failed test results, troubleshoot regressions, and proactively address quality risks in early development stages Stay on top of emerging trends in QA, AI/ML testing, and generative automation tools to enhance the QA tech stack Contribute to strategic quality initiatives such as test data management, environment stability, and performance validation Skills Required
Minimum 78 years of experience in test automation, including 2 years of hands-on experience guiding or coordinating test automation efforts within a team
Strong hands-on experience with Python, Selenium WebDriver, and API testing tools Proficiency in BDD using Cucumber and test execution frameworks like pytest Experience in designing test automation strategies for large-scale platforms with CI/CD pipelines (Jenkins, Git) Ability to troubleshoot complex systems, isolate automation failures, and mentor junior engineers Familiarity with test reporting, test data generation, and defect lifecycle management Excellent communication and collaboration skills to work with cross-functional product and engineering teams Familiarity with AI/ML concepts and their validation, including model inference testing and chatbot workflows, is a plus
Education Qualification
Bachelors in engineering or Masters in computer applications
Technologies We Use
Python, Selenium, Cucumber, Behave, Jenkins, Git, Postman, JIRA, MongoDB (for test data), Cloud platforms (AWS preferred)
Why Join Us
At Kore
ai, you won't be maintaining quality for conventional software?you'll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications
Your work will directly influence how the world's leading organizations build, deploy, and trust AI systems, establishing standards that could transform the industry Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: Test ArchitectEmployement Type: Full timeContact Details:
Company: Kore.aiLocation(s): Hyderabad+ View Contact
Keyskills: bdd testing tools automation testing jenkins selenium webdriver api testing communication skills
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