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Genpact Virtual Drive For Otc Collections Role - Chennai

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 Genpact Virtual Drive For Otc Collections Role - Chennai

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.   


Genpact Virtual Drive for Collections - Management Trainee


Date : 18 July 2025

Time: 11:30 AM to 1 PM


Venue: Microsoft Teams

MS Teams Meeting ID: 441 829 668 061

MS Teams Passcode: 7zp63yg3


Inviting applications for the role of a Process Developer & Management Trainee, Collections 


We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated)

In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player.

SAP knowledge and experience in generating reports from SAP would be an added advantage.

Should be open to work in any shift as per the business requirement


Responsibilities

In this role, you will be responsible for all the activities related to O2C domain.

  • Validate the Purchase Order (PO) requests from to bill the order.
  • Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation
  • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
  • Interaction with end customers via Calls and Emails for collecting pass due amounts.
  • Meeting collections numbers/targets (monthly/ quarterly/ yearly)
  • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
  • Lead and participate in conference calls with Country / Regional Financial Managers.
  • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
  • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Qualifications we seek in you!

Minimum qualifications

  • B.Com Graduation (MBA Finance preferred)
  • Very good knowledge of German, min. C2
  • Meaningful experience in Order to Cash

Preferred qualifications

  • Very Good Written and Verbal Interpersonal skills
  • Proficient in MS Office applications, especially in MS Excel


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Finance & Accounting
Role Category: Finance & Accounting - Other
Role: Finance & Accounting - Other
Employement Type: Full time

Contact Details:

Company: Genpact
Location(s): Chennai

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Keyskills:   Collections Otc Collection DSO Dunning B2B Collection SAP O2C Collections Debt Collection Accounts Receivable Ar Reports Us Collection Aging Report Cash Collection Payment Reconciliation Order To Cash Collections Process Debt Recovery Dispute Management OTC

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