Administrator I - Enterprise IT
- Aurigo Software
- 3 - 8 years
- Kolkata
- 22 hours ago
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Job Description
About Aurigo
We are America s leading enterprise SaaS provider helping public sector agencies plan and deliver over $450 billion worth capital infrastructure projects and realize up to 5% in savings. Aurigo performs the entire configuration, implementation and delivery of its enterprise software solutions. These are multimillion-dollar projects typically spanning 6 months to two years. Our customers include State agencies, Airports, large cities and counties, and major transit authorities who spend anywhere from $15K ARR to $3M ARR on our software subscription plans.
Description:
- 3+ years of experience with windows desktop and servers support.
- Installing, Configuring Windows 10 as clients.
- Manage employee onboarding & offboarding activities.
- Review and analyze IT support tickets, respond to the tickets appropriately in a timely manner.
- Install, configure, and maintain the regular updates of Windows and Antivirus.
- Installation & troubleshooting of Local and Network printer.
- Diagnoses and troubleshoots problems encountered with Desktop/Laptop hardware, software and peripherals.
- Good knowledge on configuring and fix the issues related to O365 Apps and Outlook.
- Knowledge on installing and configuring Windows server.
- Knowledge on installing and configuring Windows features and other software like MS SQL, MS Project, Adobe Reader, Visual Studio Etc.
- Basic Knowledge on Windows Active directory environment.
- Basic knowledge on Azure AD and O365 administration.
- Manages inventory of IT related devices and Software in the company asset inventory.
- Basic Knowledge of LAN, WAN, Routers, Network Switch & Cabling (including understanding of Ethernet, DNS, DHCP, TCP/IP routing)
- Require to work with multiple vendors to resolve any hardware related issues.
- Ability to provide technical support through phone & web based remote tools.
Requirements:
- 3+ years of experience as a Desktop support engineer or similar role.
- Bachelor s degree in engineering or related fields.
- Solutions Associate/Solutions Expert Certification in Microsoft is preferred.
- Preferable worked in an enterprise IT environment.
- Basic Knowledge on Windows AD, Azure AD, O365 administration
- PowerShell scripting knowledge is a plus.
- Must have good interpersonal and communication skills.
- Excellent problem-solving skills, with a demonstrated ability to identify and solve problems.
Competencies
Ownership
Technical Knowledge of IT Operations & Problem Solving
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: Aurigo SoftwareLocation(s): Kolkata+ View Contact
Keyskills: WAN LAN DNS Antivirus Windows IT operations Troubleshooting microsoft Adobe Technical support
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