Salesforce Developer- II
- TraceLink Inc.
- 4 - 5 years
- Pune
- 6 months ago
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Job Description
- As a member of the Enterprise Business Applications team, TraceLink EBA-IT is seeking a Salesforce Developer to establish, execute and manage TraceLink s growing Salesforce platform capabilities and operations across multiple business units
- As the Developer resource and business partner, you will work across business units to define, develop and test new best practice-based capabilities in Salesforce Service Cloud and to meet rapidly evolving business goals
- You will work on business requirement gathering, showcase best practices and help in operational work managing releases and iterative enhancements
- In parallel, you will have operational and administrative responsibilities for the global deployment working in close collaboration with Information Security and other IT groups
- Collaborating on a daily basis with many cross-functional business partners, the position calls for outstanding hands-on technical development, customer service and written/verbal communication skills. Equally as important are agile work methodology skills, project management expertise and the ability to thrive in a fast-paced, growing and compliance-based cloud-first technology company.
Responsibilities
- Developing customized Salesforce solutions across Sales, Service Cloud and Community platforms; designing, coding, testing and implementing in partnership with stakeholders
- Testing the stability and functionality of newly developed code
- Troubleshooting, bug fixing and issue resolution
- Writing documentation and providing technical training for stakeholders
- Maintaining the security and integrity of the platforms and integrations
- Participation in agile development processes with stakeholders
- Work to resolve escalated business unit issues in a timely manner coordinating non-department resources as required
- Be a flexible and nimble team player with ability to handle multiple competing interests
Qualifications
- 4-5 years of Salesforce experience in Sales Cloud, CPQ, Communities Development & Support
- 3-5 years hands-on experience in Salesforce Configuration, flow builder, Apex, JavaScript, and VisualForce
- 2-3 years Hands-on knowledge of Data Loader/import wizard to migrate data
- bachelors degree in computer science or related streams
- Hands-on experience in administration setup, eg, managing users, security controls, and data as well as creating roles, profiles, and reports
- Previous work experience with application and software development
- Experience developing customer-facing interfaces
- Advanced knowledge of Salesforce CRM platforms
- Good written and verbal communication skills
- Ability to problem solve high-level software and application issues
- Excellent problem-solving, triage and troubleshooting skills coupled with the ability to work well both in teams and independently
- Experience in compliance to relevant data protection regulations and frameworks (HIPAA, GDPR, Privacy Shield, ISO 27001, SOC1/2 requirements and controls)
Additional Requirements
- Ability to break down complex problems to make decisions and drive progress; strong strategic planning, project management and collaborative leadership skills
- Possesses exceptional interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences
- Ability to work collaboratively with diverse leaders, communicate an IT vision and strategy across all levels of the organization, and build consensus around key initiatives and projects
- High level of organization, attention to detail, and aptitude for planning/managing deadlines
- Excellent project management skills with ability to work effectively with multiple functional areas
- Strong commitment to a team approach, and awareness of team and individual success dependencies
- Proven experience in exercising sound judgment and working independently with minimal supervision and/or guidance.
- Proactive problem-solver, and one who presents problems and recommendations simultaneously
- Self-motivated, highly-driven, independent, and results-oriented. Ability to work within a fast-paced environment.
- Willingness to work in flexible shifts
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: TraceLink Inc.Location(s): Pune+ View Contact
Keyskills: Supply chain Coding Information security ISO 27001 HIPAA Javascript Strategic planning Customer service Troubleshooting
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