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Incident Coordinator (Thane) @ Team Computers

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 Incident Coordinator (Thane)

Job Description

We have excellent opening for the position of Incident Coordinator (Thane)

Qualification: Any graduate

Experience: 2 to 6 Yrs

Job Location: Mumbai (Thane)

JD as follows

  • Receiving and logging incidents.
  • Categorizing and prioritizing incidents.
  • Facilitating communication between different teams.
  • Monitoring the progress of incident resolution.
  • Verifying the resolution of incidents with end-users.
  • Ensuring incidents are closed properly.
  • Creating and maintaining knowledge articles based on incident resolution.
  • Conducting regular reviews of incident management processes.
  • Assisting in the development of incident response plans.
  • Ensuring compliance with Service Level Agreements (SLAs).

About Company

Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa.

Founded in 1987 by Ranjan Chopra, an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades.

With a turnover of 3000+ Cr, having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years.

If you are interested in this opening please send your updated resume with following details on ra********e@te**********s.com

Experience

Current CTC

Expected CTC

Notice Period

Thanks & Regard,

Rahul Bhole


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Incident Management
Employement Type: Full time

Contact Details:

Company: Team Computers
Location(s): Mumbai

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Keyskills:   Incident Response Incident Handling incident resolution logging incidents ITIL ITIL Process

 Fraud Alert to job seekers!

₹ 50,000-3 Lacs P.A

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Team Computers

Team Computers Pvt. Ltd. Team Computers Pvt. Ltd. Incorporated in 1987, Team has completed 31 successful years of building trust and has emerged as a leading IT solutions provider, supporting more than 1800 customers across the country. At Team, we look at ourselves as a bridge between the wo...