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Partner Incentive Analyst-CRM Specialist @ Splunk

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 Partner Incentive Analyst-CRM Specialist

Job Description

Description
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but its our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Role Summary
  • Coordinates with Splunk Partner Organization/Finance to Support Incentive/Rebate Programs
  • Provides day to day reports to for planning and budgeting needs and facilitates partner s incentive payments process
  • Develops user guides and facilitates required knowledge sessions for Partner s awareness
  • Developes Rebate Dashboards for Splunk Leadership Team (LT) and other partners
  • Identifies process gaps and looks for process automation/improvement/s opportunities
  • Participates on future Partner Program initiatives
  • Troubleshoots partner 360 platform issues
  • Supports Partnerverse helpdesk to address any partner challenges related to access and/or progression
  • Facilitates internal audit requirements
  • Monitors Slack, e-mails, and various online and offline support channels to respond to Partner inquiries and support requests>
Must-have Qualifications
  • 3 6 years of experience in partner operations, sales/channel programs, or finance ops
  • Bachelor s degree or equivalent experience in Business, Finance, or a related field
  • Analytical and reporting skills (Excel/Tableau)
  • Experience with incentive/rebate program support
  • Familiarity with CRM/partner platforms (e.g., Salesforce, Partner360)
Nice-to-have Qualifications
We ve taken special care to separate the must-have qualifications from the nice-to-haves. Nice-to-have means just that: Nice. To. Have. So, don t worry if you can t check off every box. We re not hiring a list of bullet points we re interested in the whole you.
  • Excellent communication and documentation skills
  • Ability to identify process gaps and drive improvements
  • Comfortable supporting partners via Slack, email, and helpdesk channels
  • Proactive, diligent, and able to work cross-functionally
Splunk is an Equal Opportunity Employer
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Thank you for your interest in Splunk!

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Splunk
Location(s): Hyderabad

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Keyskills:   Process automation Manager Internal Audit Helpdesk Business Finance Analytical splunk Budgeting cisco CRM Salesforce

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