Key Account Manager - Healthcare & Beauty
- Hahalolo Of India
- 5 - 10 years
- Kolkata
- 29 days ago
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Job Description
Job Summary:
We are looking for a dynamic Key Account Manager to manage and grow relationships with major clients in the Healthcare & Beauty segment. The role involves strategic account planning, relationship management, and driving revenue growth through key retail partners and distributors
Key Responsibilities:
Account Management
- Onboarding & Manage portfolio of key accounts including major retailers, Healthcare & Beauty chains, and distributors
- Develop and execute strategic account plans to maximize revenue and market share
- Conduct regular business reviews and maintain strong client relationships
- Identify and pursue new business opportunities within existing accounts
Sales Performance
- Achieve and exceed assigned sales targets and KPIs
- Negotiate pricing, terms, and promotional agreements with key accounts
- Monitor account performance and implement growth strategies
- Prepare sales forecasts and regular performance reports
Customer Relationship Management
- Build and maintain strong relationships with key decision makers
- Understand customer needs and provide tailored solutions
- Handle customer complaints and resolve issues promptly
- Organize and attend customer meetings, presentations, and events
Market Intelligence
- Monitor market trends, competitor activities, and customer insights
- Provide feedback on market conditions to internal teams
- Identify opportunities for category expansion and new product introductions
Cross-functional Coordination
- Collaborate with marketing team on trade promotions and campaigns
- Work with supply chain team to ensure product availability
- Coordinate with customer service team for seamless order processing
- Support category managers with account-specific insights
Requirements:
- Bachelor's degree in Business, Marketing, Life Sciences, or related field.
- 5+ years of key account management or business development experience, preferably in the healthcare, beauty, or wellness industry.
- Proven track record of managing large accounts and delivering consistent revenue growth.
- Strong negotiation, communication, and presentation skills.
- Ability to manage multiple priorities and work cross-functionally.
- Proficiency in CRM tools (e.g., Salesforce, Zoho).
- Willingness to travel as needed.
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Area Sales Manager (B2C)Employement Type: Full timeContact Details:
Company: Hahalolo Of IndiaLocation(s): Kolkata
Keyskills: Account Management Customer Relationship Management Sales Performance Cross-functional Coordination Market Analysis Market Intelligence Market Research Stakeholder Management
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