OTA - Head of Food & Dining Experiences
- Hahalolo Of India
- 8 - 10 years
- Kolkata
- 1 month ago
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Job Description
Job Summary:
Key Responsibilities:
Lead Soctrip's Food vertical focused on restaurant table reservations as P&L owner, building India's premier dining platform to achieve $20M annual GMV while onboarding 2,500+ restaurant partners and creating seamless reservation experiences.
- Lead the entire OTA team and drive strategic direction for OTA growth
- Set performance targets, manage budgets, and oversee partner development and campaign success
- Develop and execute OTA sales and marketing strategy
- Manage high-level partnerships with OTA platforms
- Supervise all sub-teams: Sales, Admin, Campaign, and Support
- Analyze OTA performance reports and optimize KPIs
- Ensure confidentiality of seller information; take full responsibility for any damage caused to sellers/partners/users or Soctrip
- Do not use personal contact information (including phone numbers, email addresses, social media accounts, messaging apps, etc.) to communicate with sellers/partners/users. Only use company-approved contact details for sellers/partners/users communication and support during your employment with Soctrip and Hahalolo
Requirements:
- Education: Bachelor's degree in Hospitality, Business, or related field; MBA preferred
- Experience: 8-10 years in restaurant/hospitality tech with 5+ years in leadership
- Technical Skills:
- Understanding of restaurant reservation systems and table management
- Knowledge of restaurant POS integration
- Experience with dining platforms (EazyDiner, Dineout, OpenTable)
- Understanding of restaurant operations and peak dining patterns
Key Competencies:
- Proven track record of building restaurant networks (500+ partners)
- Experience with subscription models (dining memberships/passports)
- Understanding of commission structures in dining industry
- Knowledge of restaurant categories (fine dining, casual, QSR)
- Experience with 10-15% commission + per diner fee models
Performance Metrics:
- Monthly GMV target: $1.7 million
- Restaurant partner onboarding: 400+ monthly
- Average commission per reservation: Rs 100-150
- Dining subscriber base: 10,000+ premium members
- Table utilization improvement: 20%+ for partners
Benefits:
- Dynamic and friendly global start-up work culture
- Competitive salary with regular performance reviews
- Fun team activities: monthly birthdays, events, and gifts
- Annual team building and company outings
- Supportive environment during personal or health-related situations
- Paid leave and other benefits as per company policy.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Food, Beverage & HospitalityRole Category: Food, Beverage & Hospitality - OtherRole: Food, Beverage & Hospitality - OtherEmployement Type: Full timeContact Details:
Company: Hahalolo Of IndiaLocation(s): Kolkata
Keyskills: Restaurant Marketplace Leadership Data-Driven Experience Curation Membership & Loyalty Programs Restaurant Partnership Development Tech Integration & Operations Revenue & Yield Management
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