Walkin ( 23 July)| Client Servicing Role | Noida| Naukri
- Info Edge
- 0 - 4 years
- Noida, Gurugram
- 6 days ago
- Email to a friend
- Report this job
Job Description
Hi,
Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role
About Info Edge
InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers.
At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.
About BU: Naukri.com
Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails.
Roles and Responsibilites:-
To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search
To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation
To coordinate with internal departments / teams to resolve the customer requirement
To work on the online systems and applications as per the defined guidelines
To manage and resolve escalations as per TAT and other defined matrices
Required Skills:
Excellent verbal and written communication skills.
Good client interaction skills
Desired Skills:
Exposure in MS Office and the Internet would be given preference.
Prior experience in making outbound calls/ client servicing
Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success - OtherEmployement Type: Full timeContact Details:
Company: Info EdgeLocation(s): Noida, Gurugram
Keyskills: Customer Support Blended Process BPO Inbound Process Customer Service Good Communication Convincing Power Voice Process Leadership Skills Public Speaking Client Satisfaction Communication Skills CSE Customer Care Domestic BPO Customer Handling Domestic Process
Similar positions
Info Edge
Criteo (NASDAQ: CRTO) is the global commerce media company that enables marketers and media owners to drive better commerce outcomes. Its industry leading Commerce Media Platform connects thousands of marketers and media owners to deliver richer consumer experiences from product discovery to purchas...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in