Area Manager - Credit Operations - Housing
- Tata Capital
- 5 to 9 Yrs
- Hyderabad
- 1 day ago
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Job Description
- You will be responsible for managing Credit-Operations activities for retail mortgage loans, including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. As a Credit-Operations Manager, your primary role will involve ensuring 100% process adherence, quality checks in line with credit policy, and compliance. You will act as a bridge between Credit and Operations teams to guarantee seamless loan processing. Your core responsibilities will include overseeing End-to-End Credit & Operations with a deep understanding of credit policy and processes. You will supervise and manage the login of loan applications, ensuring all required documents are in place as per policy guidelines, including KYC. Additionally, you will be responsible for ensuring gating rejections align with credit policy, monitoring login quality, and initiating internal reports and checks as mandated by the credit policy. Furthermore, you will oversee the preparation of Credit Appraisal Memos (CAM), ensuring completeness and accuracy before submission to credit approvers. You will conduct a final review of loan files before disbursement to ensure all documents are in place and compliant with internal and regulatory guidelines. It will be crucial to maintain 100% adherence to policies and SOPs across all credit-operations processes, identify and rectify process gaps, and manage queries from the Hind-Sighting Team and Internal Audit. You will work on Loan Origination System (LOS) and Finnone for loan processing, with familiarity in SFDC (Salesforce) and MS-Excel being an added advantage for tracking and reporting purposes. Supporting digital initiatives to streamline credit-operations processes and improve efficiency will also be part of your responsibilities. Managing a team of Credit Processing Associates (CPAs) across branches in the assigned region, providing regular training, conducting performance reviews, and ensuring team adherence to KPIs will be essential. Key Performance Indicators (KPIs) for this role include ensuring minimal errors in loan files (First Time Right), efficient loan processing turnaround time, strict compliance adherence, identifying and implementing improvements in workflows, driving E-NACH penetration for improved operational efficiency, and timely handling of property papers and PF/Balance PF Cheques. You will also be responsible for holding regular meetings with the business team, conducting training sessions for improvement, collaborating with internal partners for technological solutions, and managing critical projects for technology enablement. Qualifications required for this position include a Graduate degree (Preferred: Finance, Business Administration, Commerce, or related field) and a Masters/Postgraduate degree. CA/MBA (Finance) or an equivalent qualification would be advantageous.,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Area Manager - Credit Operations - HousingContact Details:
Company: Tata CapitalLocation(s): Hyderabad+ View Contact
Keyskills: Home Loans Home Equity Credit Policy KYC Regulatory Compliance Finnone Team Management Performance Reviews Collaboration Process Efficiency Project Management Policies MSExcel Training
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