Heres a professional Job Description (JD) based on the details you provided:
Job Title: Customer Relationship Manager (CRM)
Company: Square Yards
Location:
Gurugram
Shift Timing:
8:00 am to 5 pm
Upto 4.5Lpa
Job
Summary:
Square Yards is seeking a dynamic and customer-focused Customer Relationship Manager (CRM)
to handle calls and build strong relationships with our Australian clients. The ideal candidate
should possess excellent communication skills, a sales-driven mindset, and the ability to handle
client interactions with professionalism and confidence in any situation.
Key Responsibilities:
Handle inbound and outbound calls with Australian clients in a timely and professional
manner.
Build and maintain strong relationships with clients to ensure customer satisfaction and
retention.
Address customer queries, provide information, and resolve issues efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with the sales and operations teams to ensure smooth client service delivery.
Maintain a high level of product knowledge to effectively communicate offerings to clients.
Required Skills qualifications:
Excellent verbal and written communication skills in English.
Ability to communicate confidently and effectively in various situations.
Proven experience in sales or customer relationship roles preferred.
Strong problem-solving skills and a customer-first attitude.
Ability to multitask and work well under pressure.
Flexible to work in the Australian time zone.
Why Join Us:
Opportunity to work with a global real estate platform.
Performance-driven incentives and career growth.
Dynamic work environment and supportive team culture.
To apply, please send your resume to hidden_mobile
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Keyskills: communication skills crm support crm
Square Yards Consulting Private Limited Square Yards is Number one PAN India real estate investment advisory offering a comprehensive, integrated menu of property & asset portfolio from Grade A developers across the globe. Having served the interest of many investors across multi residential & c...