Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Customer Support Executive - International Voice - US Shift @ Trigent Software

Home > Customer Success

 Customer Support Executive - International Voice - US Shift

Job Description

Greetings from Trigent Software!!


Hiring for Customer Support Executive - International Process


**Only immediate joiners with Graduates and Undergraduates can apply**


**Only candidates who have excellent communication can apply**


Role: Customer Support Executive

Process: HR Voice

Mode of Work: Work from Office

Location: Bangalore (Bellandur)

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)


Salary: 0 months to 7 months - 3.8 LPA

8 months to 5 years - 4.8 LPA

5+ years - 6 LPA


Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in Bellandur on the basis of US shift.


Rounds of Interview: VERSANT > HR > OPS


Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role


Perks and Benefits:

* 2 - way cab facility

* Food facility


Interested candidates can contact HR Reena at @8072181*** or can share their resumes to re****s@tr****t.com


Regards,

HR Reena

Trigent Software

8072181***

re****s@tr****t.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: TrigentSoftware
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   US Process Communication Skills Strategic Thinking International Voice Process International BPO Interpersonal Skills

 Fraud Alert to job seekers!

₹ -6 Lacs P.A

Similar positions

Tech Mahindra || Work From Home || Voice Process

  • Tech Mahindra
  • 0 - 2 years
  • Noida, Gurugram
  • 2 days ago
₹ 1.5-2 Lacs P.A.

Hiring| Escalation Management-Inbound Process| Naukri| Noida

  • Info Edge
  • 1 - 4 years
  • Noida, Gurugram
  • 2 days ago
₹ 4-5.5 Lacs P.A.

Hiring| Escalation Management-Inbound Process| Naukri| Noida

  • Info Edge
  • 1 - 4 years
  • Noida, Gurugram
  • 3 days ago
₹ 4-5.5 Lacs P.A.

Hiring |Client Support-Inbound Process

  • Info Edge
  • 1 - 4 years
  • Noida, Gurugram
  • 3 days ago
₹ 4-5.5 Lacs P.A.

Trigent Software

Trigent Software Inc