Greetings from Trigent Software!!
Hiring for Customer Support Executive - International Process
**Only immediate joiners with Graduates and Undergraduates can apply**
**Only candidates who have excellent communication can apply**
Role: Customer Support Executive
Process: HR Voice
Mode of Work: Work from Office
Location: Bangalore (Bellandur)
Working Days: 5 days
Shift: US Shift
Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)
Salary: 0 months to 7 months - 3.8 LPA
8 months to 5 years - 4.8 LPA
5+ years - 6 LPA
Responsibility:
Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.
Create focused communications to reinforce existing processes or introduce new ones.
Help manage the tools used for agent communications.
Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in Bellandur on the basis of US shift.
Rounds of Interview: VERSANT > HR > OPS
Preferred Candidates Profiles:
* Candidate should be comfortable working in US Shift
* Candidate should be comfortable working in a Contractual role
Perks and Benefits:
* 2 - way cab facility
* Food facility
Interested candidates can contact HR Reena at @8072181*** or can share their resumes to re****s@tr****t.com
Regards,
HR Reena
Trigent Software
8072181***
re****s@tr****t.com
Keyskills: US Process Communication Skills Strategic Thinking International Voice Process International BPO Interpersonal Skills