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Bpo : Non Voice Chat Process : 3.20 Lpa : Cust Service : Apply Now @ ITES BPO

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ITES BPO  Bpo : Non Voice Chat Process : 3.20 Lpa : Cust Service : Apply Now

Job Description

Job description


Hiring for Leading ITES Company in Divyashree Towers ,

Bannerghatta Road , Bangalore  for


NON VOICE Customer Support Chat process ---

SALARY FRESHERS -- Rs 3.20 LPA

SALARY FOR 1 YEAR EXP - Rs 4.16 LPA 


( UG / Grads both eligible with good Eng. writing skills )


Key Highlights: --


1: Graduate/UG Fresher

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5: One Side Cabs

6: Excellent Communication Skills

7: Immediate Joiners Preferred


A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.

CALL / WA -- RESUME --AND WRITE -- NON VOICE - BANGALORE-- DIVYASHREE TOWERS 


DEVIKA -- 9821182***

MAHVISH  9628373***


SIMRAN        9821182***

RIYA  9628373***

Key Responsibilities:-


Responding to customer inquiries:

Answering questions about products or services, providing information, and offering guidance.

Resolving customer issues:

Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.

Providing support:

Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.

Managing customer interactions:

Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.

Recording and reporting:

Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers

Contact Details:

Company: ITES BPO
Location(s): Bengaluru

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Keyskills:   Communication Skills Fluent English Written Communication Typing Skills English Language Verbal Communication Computer Skills Strong Communication Skills Interpersonal Skills

 Fraud Alert to job seekers!

₹ .25-4.25 Lacs P.A

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