Security Delivery Manager
- GSPANN
- 14 - 24 years
- Noida, Gurugram
- 17 hours ago
- Email to a friend
- Report this job
Job Description
Overview:
We are looking for an experienced Security Delivery Manager to lead and oversee Security Operations. The ideal candidate will bring strong delivery management capabilities, excellent client-facing communication, and a track record of managing cross-functional teams in high-paced environments.
Key Responsibilities:
- Serve as the primary point of contact for the Security Support Operations across on prem and cloud.
- Own end-to-end service delivery across functional and technical streams, ensuring adherence to SLAs and KPIs.
- Lead cross-functional teams of M365, Azure Cloud, End point security, Certificate Management, Threat and Vulnerability management to deliver high-quality support and continuous improvements.
- Manage the full incident lifecyclemonitoring, prioritization, root cause analysis, and resolutionwith proactive trend analysis.
- Govern the Change Request (CR) process: from scoping and estimation to approvals, implementation, and closure.
- Collaborate with cross functional teams on Security, access controls, and landscape optimization.
- Define and enforce SOPs, escalation processes, and communication protocols for critical and high-impact issues.
- Oversee L1, L2, and L3 support delivery with 24x7 coverage through effective coordination between onshore and offshore teams.
- Drive ITIL-based processes for incident, problem, change, and release management.
- Monitor service performance via KPIs, SLAs, and dashboards, and lead continuous service improvement initiatives.
- Conduct regular service review meetings with stakeholders and ensure high levels of client satisfaction.
- Manage the pipeline for change requests in line with governance protocols.
- Provide regular status updates and executive reporting.
Required Skills & Qualifications:
- 14+ years of IT experience with at least 68 years in Security Operations.
- Strong experience managing large-scale Security Operations, having good understanding of SOC compliance, AI Driven security automations and Compliance Governance
- Require very good understanding of Azure Security Center, Azure AD, Cloud App Security, Mimecast, McAfee, Symantec, M365
- Exposure to Gytpol and SafeBreach is added advantage
- Expert level knowledge on Microsoft 365 Security Suite (Defender, Sentinel, Purview)
- Experience with SIEM, SOAR, and EDR/XDR platforms.
- Should have experience overseeing vulnerability scans and coordinate remediation effort, Compliance audits and Certificate management
- Excellent communication, stakeholder engagement, and escalation management skills.
- Experience working in hybrid onshore-offshore delivery models.
Preferred Certifications:
- Microsoft Certified: Security Operations Analyst Associate (SC-200)
- Certified Ethical Hacker (CEH)
- GIAC Certified Incident Handler (GCIH)
- CompTIA Security+ / CySA+
- CISSP or equivalent (preferred)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SecurityRole: Manager Information SecurityEmployement Type: Full timeContact Details:
Company: GSPANNLocation(s): Noida, Gurugram
Keyskills: Vulnerability Management Endpoint Security Azure Security Security Operations Center Edr Cyber Security Infrastructure Security
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in