Chief Technical Officer
- Skanda Trading Tech
- 8 to 12 Yrs
- Maharashtra
- 1 day ago
- Email to a friend
- Report this job
Job Description
- The Chief Technical Officer (CTO) will be overseeing and managing the operation of Banks network infrastructure, enterprise applications, server infrastructure, storage systems, vendor/telco, data center/cloud infrastructure, and cybersecurity technologies, systems, and applications by reporting to the CEO/Board IT Committee. The desired candidate should have a strong background and hands-on experience in Service Now based IT Operations Management (ITOM) with a specific focus in the banking/fin-tech sector. As a key member of the executive management team of the Bank, the CTO interacts with senior stakeholders and other members of the Bank. **Operations:** - Responsible for monitoring and alerting of IT systems to ensure early detection and correction of problems. - Ensure proper management, maintenance, provisioning, and monitoring of all production environments. - Collaborate with the department of Network & Security, Application Administration to manage change initiatives in a structured manner to ensure systems availability, performance, and reliability. **DevOps:** - Build and maintain continuous integration, testing, monitoring, deployment using configuration management and other essential DevOps tools. - Automate deployment of applications, system configurations, and security settings. - Design, build, and improve tools and technologies that make up Continuous Integration (CD) and Continuous Delivery (CD) pipelines. **Service Management:** - Responsible for ITIL functions of Service Management, Service Mapping, Change Management, Configuration Management, and Problem Management Incident Management, Service Level Management, Capacity Management, Release Management processes. - Work with the IT department and business units to develop, enforce, monitor, and maintain Service Level Agreements (SLAs) with vendors/service providers. - Oversee timely handover of new services from delivery teams to Operations. **System Reliability and Availability:** - Partners with IT/business units to establish appropriate service level objectives for system reliability and availability and implements technology and processes to achieve SLA objectives. **Backup/Disaster Recovery:** - Leads the development and testing of Disaster Recovery/Business Continuity plans and processes. - Manage system maintenance/backups and ensure the integrity of service recovery. **Supplier Management:** - Manages relationships with and the performance of supplier/outsourcing partners to ensure KPIs and SLAs are being achieved. **KPI:** - Tracks and communicates the KPIs of owned processes and present operational metrics to CEO/Board committee on a consistent basis. - Lead and manage the internal teams to ensure all KPIs, SLAs are met or exceeded. **Software Assets and Budget:** - Manages spending within the area of responsibility to adhere to the budget. - Prepare & manage the IT Operations budget. - Verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and track them. - Managing a detailed inventory of software and hardware assets, and applying the information gathered in making the best decision concerning IT-related asset purchases, storage, handling, and redistribution. **Knowledge and Experience:** - Demonstrated experience in designing/applying operating process expertise in settings such as IT Service Management, IT Operations Management, Network Operations Centers, and Data Centre operations. - Experience in ITSM operations and policy development. - The candidate should have experience using tools such as AWS CloudWatch, ServiceNow, etc. *To apply, send your resume to: hidden_email*,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Chief Technical OfficerContact Details:
Company: Bombay MercantileLocation(s): Maharashtra
Keyskills: Service Now IT Operations Management DevOps Continuous Integration Continuous Delivery Service Management ITIL Change Management Configuration Management Problem Management Incident Management Service Level Management Capacity Management Release Management Availability Supplier Management Budget Management Software Asset Management IT Service Management Network Operations Data Centre Operations
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in