1. Respond to inbound calls from customers regarding SIM card inquiries, activations, upgrades, and plan details, ensuring clear and accurate information is provided.
2. Identify customer needs and preferences to offer tailored SIM card plans and services, aiming to maximize sales and customer satisfaction.
3. Address and resolve customer issues and complaints related to SIM card services, ensuring prompt and effective solutions to enhance retention.
Keyskills: Sales Outbound Sales International Sales Inbound Sales Sales Process Bpo Sales
Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...