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Voice Professional @ AGS Health

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 Voice Professional

Job Description

  • To address outstanding or assigned AR through analysis and phone calls by using available resources.
  • Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
  • To report trends / patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager.
  • To meet the established SLAs (service level agreements) for production and quality
  • To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
  • To utilize the P P s (policies and procedures) established for the process and also stay updated with changes done with the P Ps.
  • To improve the performance based on the feedback provided by the reporting manager / quality audit team.
ACADEMIC AND PROFESSIONAL BACKGROUND
  • HSC / Diploma / Any degree except B.E, B.Tech, MBA, MCA and life science graduates.
COMPETENCIES, SKILLS AND OTHER REQUISITES
  • Good verbal and written communication skills,
  • Sound analytical skills,
  • Logical thinking,
COMPENSATION AND BENEFITS
  • Competitive remuneration + monthly performance based incentives + health insurance + PF Gratuity + Two Way Cab Facility.

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time

Contact Details:

Company: AGS Health
Location(s): Hyderabad

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Keyskills:   Analytical skills Health insurance Service level Billing Quality audit credentialing Appeals SLAS

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AGS Health

AGS HEALTH PRIVATE LIMITED OUR COMPANY We are a global analytics driven, technology enabled Revenue Cycle Management (RCM) company providing medical billing and coding services to leading healthcare providers across the US. Our management team has an outstanding entrepreneurial track record of o...