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L1 Lead Product Support @ unacademy

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unacademy  L1 Lead Product Support

Job Description

This role involves supporting customers facing technical/product level issues.Recording and segregating technical issues and product requests from customers and routing them to product team.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: unacademy
Location(s): Bengaluru

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Keyskills:   Postman API testing and web debugging/analytics. JavaScript SQL

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₹ 11-20 Lacs P.A

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unacademy

Unacademy aims to build the worlds largest online knowledge repository for multi-lingual education. We use technology to empower great educators and create a community of self-learners. Our vision is to partner with the brightest minds and democratise education for everyone looking to learn.