Manager-Training-Agency
- Axis Max Life
- 3 - 8 years
- Meerut
- 19 days ago
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Job Description
KEY RESPONSIBILITIES:
Conduct training modules for Agent Advisors and ADMs
- Conducting induction and on-boarding training programs
- Training on selling skills
- Training on all MLI Insurance products and processes
- Training on all MLI Digital tools and Assets
- All other training programs as outlined in the Agent and ADM learning journey
- Conducting GID's and IID's
- Conducting PRP and FOD as and when required
Conducting training in blended delivery format
- Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings
- Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative
- Manager-trainer to drive adoption of the digital learning platform across all roles
- Responsible for driving digital assessments amongst Agents and ADMs
- Responsible for driving self-learning among Agents and ADMs
- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
- Responsible for delivering all training adhering to the training calendar designed
- Responsible for driving business performance of all learners
- Responsible to drive attendance to all training sessions
- Responsible to capture attendance in TMS/ELM within the stipulated time defined
- Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
- Responsible to plan travel for training sessions in various locations as required
Look after training logistics
- Schedule training sessions
- Ensure wider participation of agents in programs
- Ensure set-up of SMART Classroom is in place before commencing a session
Monitor progress of agents on a continuous basis
- Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
- Ensure that agents follow moral and ethical standards when dealing with clients
- Monitor Agent development
Update training material
- Review present training material
- Scan environment
- Incorporate feedback from Agents, Customers, SMs, Ps, MPs
Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents
MEASURE OF SUCCESS: - Participant feedback - Number of days of training - Customer survey rating - Pass percentage of agents - Digital adoption / adoption of digital learning platform - Pass percentage of Agents in IRDA exams - Attendance of Agents and employees in training sessions -Activating agents month-on-month against the target - Compliance on IRDA requirements - Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM - Reduction in training cost - Awareness level of agents on competition
DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus
KNOWLEDGE / SKILLS / ABILITIES
Result Orientation
Working With & Through Others
Innovation
Customer Centricity
Technical Expertise
Business Acumen
Impact & Influence
Communication
Role Modelling
Job Classification
Industry: InsuranceFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Process TrainerEmployement Type: Full timeContact Details:
Company: Axis Max LifeLocation(s): Meerut
Keyskills: Communication Skills Life Insurance Sales Training Insurance Training Learning And Development
Axis Max Life
Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel...
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