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Manager-Training-Agency @ Axis Max Life

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 Manager-Training-Agency

Job Description

KEY RESPONSIBILITIES:


Conduct training modules for Agent Advisors and ADMs

  • Conducting induction and on-boarding training programs
  • Training on selling skills
  • Training on all MLI Insurance products and processes
  • Training on all MLI Digital tools and Assets
  • All other training programs as outlined in the Agent and ADM learning journey
  • Conducting GID's and IID's
  • Conducting PRP and FOD as and when required

Conducting training in blended delivery format

  • Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings
  • Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative
  • Manager-trainer to drive adoption of the digital learning platform across all roles
  • Responsible for driving digital assessments amongst Agents and ADMs
  • Responsible for driving self-learning among Agents and ADMs
  • Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
  • Responsible for delivering all training adhering to the training calendar designed
  • Responsible for driving business performance of all learners
  • Responsible to drive attendance to all training sessions
  • Responsible to capture attendance in TMS/ELM within the stipulated time defined
  • Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
  • Responsible to plan travel for training sessions in various locations as required

Look after training logistics

  • Schedule training sessions
  • Ensure wider participation of agents in programs
  • Ensure set-up of SMART Classroom is in place before commencing a session

Monitor progress of agents on a continuous basis

  • Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
  • Ensure that agents follow moral and ethical standards when dealing with clients
  • Monitor Agent development

Update training material

  • Review present training material
  • Scan environment
  • Incorporate feedback from Agents, Customers, SMs, Ps, MPs

Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents


MEASURE OF SUCCESS: - Participant feedback - Number of days of training - Customer survey rating - Pass percentage of agents - Digital adoption / adoption of digital learning platform - Pass percentage of Agents in IRDA exams - Attendance of Agents and employees in training sessions -Activating agents month-on-month against the target - Compliance on IRDA requirements - Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM - Reduction in training cost - Awareness level of agents on competition


DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus


KNOWLEDGE / SKILLS / ABILITIES

Result Orientation

Working With & Through Others

Innovation

Customer Centricity

Technical Expertise

Business Acumen

Impact & Influence

Communication

Role Modelling

Job Classification

Industry: Insurance
Functional Area / Department: Teaching & Training
Role Category: Corporate Training
Role: Process Trainer
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Meerut

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Keyskills:   Communication Skills Life Insurance Sales Training Insurance Training Learning And Development

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₹ 6-10 Lacs P.A

Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel...